RETURNS + EXCHANGES

RETURNS + EXCHANGES

  • Returning an unwanted item?

    We get it, sometimes something just doesn't work for you and you want your money back. As long as an item is still in its original condition, we accept returns which includes rules about fair use. None of these rules affect your statutory rights.

    If you return an item requesting a refund within 30 days of the item being delivered to you we'll give you a full refund by way of the original payment method.

    We aim to refund you within 14 days of having received the returned item.

    If you request a refund for an item during the above timeframes but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.

    After that?

    We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

    Love YaaYaa reserves the right to substitute a shipping method if the requested shipping method is not available for your address.
  • Love YaaYaa reserves the right to cancel orders at any time, for any reason.
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